Impressive personal service and honesty. Would definitely use again.
823 Tower St S, Fergus, ON N1M 2R2


Our name says it all: True Auto CARE. Our goal is to provide the best automotive service and repair experience possible, with honesty, integrity and quality. We want to build a relationship with you for long term trust in keeping your vehicle Safe and Reliable.
We believe that Automotive Service and Repair should not be difficult or intimidating for anyone. Our team of professionals will listen to you, and then help you, our valued client, to understand why and what we are doing before it happens. We do this so you can make informed decisions and minimize surprises as much as possible. Our goal is to provide the best automotive service and repair experience possible, with honesty, integrity and quality.
Impressive personal service and honesty. Would definitely use again.
Wonderful service. Were able to diagnose a fix a very unusual and complex problem
Highly recommended.
True Care technicians did a great job repairing the exhaust system of my 15 year old Jeep. It looks new. Really clean, skilled workmanship. Thanks for...
True Care technicians did a great job repairing the exhaust system of my 15 year old Jeep. It looks new. Really clean, skilled workmanship. Thanks for taking pride in your work, True Care and having such good techs working for you. High quality work is a precious commodity and always appreciated.
Met them when my car was damaged by an ice chunk on the road, they got it back in the road free of charge. Returned on a Friday before a long weekend...
Met them when my car was damaged by an ice chunk on the road, they got it back in the road free of charge.
Returned on a Friday before a long weekend when some error codes came up before a road trip, and they were able to squeeze in a diagnostic that at least gave enough information to determine whether I could make the planned road trip or not.
They not only repaired what needed doing, but provided a detailed inspection report with photos supporting everything, and gave great explanations on the importance/urgency of things, and what different options were available going forward.
Very positive and trustworthy experience.
Efficient, knowledgeable, transparent.
Customer service was very friendly and knowledgeable. There service prices were very reasonable. I highly recommend!
Nice people. Just make sure to get a quote for the service before agreeing to it. The price was a bit of an unpleasant surprise, but my mistake for ap...
Nice people. Just make sure to get a quote for the service before agreeing to it. The price was a bit of an unpleasant surprise, but my mistake for approving work without asking for a quote. Reliable, quality work.
Very professional, very courteous, very affordable would definitely come back for more work on my vehicles
Highly recommend. They were very helpful and quick to react when we called them. Our dealer couldn’t take us for two weeks, but they took us that day...
Highly recommend. They were very helpful and quick to react when we called them. Our dealer couldn’t take us for two weeks, but they took us that day and came up with an interim solution while we waited for the part to come in. Very pleased.
Recommended by my family. It's evident why. A refreshing combination of professionalism and courteous services.
Service was excellent! Thanks so much for fitting me in on such short notice and thanks for the cookies Skylar!!
Excellent service. Work was completed on time at the expected cost.
Work done on time for price quoted. Staff were pleasant and helpful.
Great auto shop. Front desk was great and friendly. The car was repaired fast and car was clean you would not know they where ever in it
Super nice and helpful staff! They fit me in to look at my car in a pinch after being turned down by 3 other auto shops.
Great experience, exceptional follow up- and most importantly excellent work quality.
True Auto Care is a great place to have your car fixed.They have an efficient process in which they do a complete assessment of the vehicle and text y...
True Auto Care is a great place to have your car fixed.They have an efficient process in which they do a complete assessment of the vehicle and text you their findings so you decide what work to have done. Responsive friendly staff. Great experience.
True Auto Care helped me last Friday when I had an auto emergency. They were able to get me in and get me on the road back home with friendly advice....
True Auto Care helped me last Friday when I had an auto emergency. They were able to get me in and get me on the road back home with friendly advice. Technician Skylar was really knowledgeable and went above and beyond to help!
A very well managed local company and is a pleasure to do business with
The service was lovely. They were able to get my car in quickly and I really appreciate the 360 inspection. They worked with me to do the services in...
The service was lovely. They were able to get my car in quickly and I really appreciate the 360 inspection. They worked with me to do the services in a timely manner with taking cost into consideration. I will continue to come here with all of our vehicles.
The front desk staff were absolutely amazing and they were as effective as can be. Very professional a d quick. They really know what they are doing....
The front desk staff were absolutely amazing and they were as effective as can be. Very professional a d quick. They really know what they are doing. Thank you again to all of you.
Always a pleasure going to True Auto!! Friendly and great service at an affordable price.
Overall great experience. Highly recommended. Very informative website and excellent customer service
Appreciated the flexibility and communication. Overnight drop off helped, and the texted report post inspection with follow up phone conversation help...
Appreciated the flexibility and communication. Overnight drop off helped, and the texted report post inspection with follow up phone conversation helped me sort through options. Clearly the desk staff are knowledgeable and care, and the mechanic did thorough work.
Great service! Janelle and Jenna are lovely. They are very responsive and accommodating!
Always an amazing job done here! Only auto place I trust with my car, Skylar goes above and beyond on every little job and always recommends the best...
Always an amazing job done here! Only auto place I trust with my car, Skylar goes above and beyond on every little job and always recommends the best parts! If you’re looking for a trustworthy auto shop with the best prices then you found it! Don’t hesitate just call and see for your self!
They are very quick, professional and very reasonably priced not to mention they are very friendly to work with
Exceptional customer service. Windshield looks amazing
The True Auto truly is the best service I’ve ever had, Phil.
Wonderful experience, the girls at the front desk are patient and kind. The service was done well, on time. We pre-booked the snow tire removal and sw...
Wonderful experience, the girls at the front desk are patient and kind. The service was done well, on time. We pre-booked the snow tire removal and switchover for the spring. The owner is very friendly and kind and the courtesy service was super helpful on a busy day. Would absolutely recommend for anyone!
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